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Configure text add-ons

You can create custom labels to be used as the subject or body prefix for emails with specific dispositions.

Subject prefix

To configure a subject prefix:

  1. Log in to Zero Trust ↗.
  2. Select Email Security.
  3. Select Settings, then go to Detection settings > Text add-ons > View.
  4. Select Configure > Subject prefix.
  5. Populate each disposition with a subject prefix, and turn on the Status to enable the subject prefix for a specific disposition.

Advanced settings

In Advanced settings, you can configure Add "labels" variable. This option allows you to add a dynamic value for a label that lists dispositions and allows for additional text.

To turn on Add "labels" variable:

  1. Go to Advanced settings > Add "labels" variable.
  2. Choose between:
    • Use default.
    • Use custom "labels" variable: Enter the custom label in the text box.

Once you have configured the subject prefix, select Save.

Body prefix

A body prefix is a custom label added to the top of the email body for emails with specific dispositions.

Populate each disposition with a body prefix, and turn on the Status to enable the body prefix for a specific disposition.

Advanced settings

In Advanced settings, you can configure Add "labels" or "threat types" variable. This option allows you to add a dynamic value for labels that lists dispositions, or threats that lists the threat types behind an assigned disposition.

To turn on Add "labels" or "threat types" variable:

  1. Go to Advanced settings:
  2. Choose between:
    • Add "labels" variable: This option allows you to add a dynamic value that for a label that lists dispositions and allows for additional text. Choose between:
      • Use default.
      • Use custom "labels" variable: Enter the custom label in the text box.

Once you have configured the body prefix, select Save.

Add threat types variable

This option allows you to include a dynamic value for '%THREATS' that lists the threat types behind an assigned disposition. It can include additional, HTML-formatted text.

The dashboard will display Default or Custom (to use "labels" or "threat types" variable), depending on how you configured the advanced settings.